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Susan Philcox, PMHNP

Experienced mental health professional

Provides online counseling through Brightside Health

At a glance

Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, Brightside Health.

4.9 stars
Clients are very satisfied with Susan. View 18 reviews
Great news, Susan is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Florida, Minnesota, and 9 more

Recent reviews

She solved my anxiety with just a slight change in my medication. Thank you Dr.

Reviewed December 2024

I am very satisfied with the care I am receiving

Reviewed December 2024

More about Susan

  • 1 - 2 years' experience
  • Female
  • PMHNP

Nurse Practitioner Susan Philcox is a board certified psychiatric mental health nurse practitioner and family nurse practitioner who treats individuals across the lifespan with mental health disorders. Susan has more than 20 years experience in the nursing field. Susan specializes in the treatment of adults with depression, anxiety, ADHD, PTSD, OCD, and other psychiatric disorders. Susan tailors treatment plans to the specific needs of her patients. Susan takes the time to listen in order to develop a working relationship with her patients to maximize their outcomes. Susan is known for her approachability, caring and empathetic demeanor. She is able to work with patients from all backgrounds and help them achieve their treatment goals. Susan stays updated all latest advancements in her field of practice in order to deliver the best possible care. Outside of her healthcare practice Susan is an avid gardener, specializing in tropical plants such as orchards. When she is not working or gardening she enjoys trips to the beach and hiking with her family.

Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, and related conditions through personalized Psychiatry and Therapy services available to all 50 states. Named the "best online psychiatry service" for 4 years in a row by such publications as Forbes, Healthline, Yahoo, VeryWellMind and Everyday Health among others.

Specialties

Anxiety Depression Psychiatry Consultation Panic Attack Burnout Post-Traumatic Stress Disorder (PTSD) Insomnia Mental Health Problem Crisis Intervention Suicide Prevention ADD/ADHD Substance Use Disorder Addiction Alcoholism Premenstrual Dysphoric Disorder (PMDD) Seasonal Affective Disorder (SAD) Postpartum Depression Bipolar Disorder/Manic Depression Trauma Phobias

Treatment Approaches

  • Prescription Medication
  • Cognitive Behavioral (CBT)
  • Clinical Supervision and Licensed Supervisors
  • Compassion Focused
  • Culturally Sensitive
  • Emotionally Focused
  • Interpersonal
  • Intervention
  • Mindfulness-Based (MBCT)
  • Motivational Interviewing
  • Person-Centered
  • Strength-Based
  • Trauma Focused

Licenses

Susan Philcox's National Provider Identifier (NPI) is 1215181961.

  • PMHNP · Florida
  • PMHNP · Minnesota
  • PMHNP · Massachusetts
  • PMHNP · North Dakota
  • PMHNP · Illinois
  • PMHNP · Utah
  • PMHNP · Rhode Island
  • PMHNP · Oklahoma
  • PMHNP · Delaware
  • PMHNP · New Jersey
  • PMHNP · South Dakota

About online healthcare

Affordable.
Get high-quality care for a low flat fee without the high cost.
Convenient.
Get the care you need, when and where it works for you.
Available now.
No waiting lists. No phone calls. Just complete a short online assessment and get treatment in as little as 48 hours.

Brightside makes it easy to get professional help through secure video sessions, messaging, and personalized care plans. It’s ideal for people who want effective treatment without the hassle of commuting or scheduling delays. Starting at $95 per month, Brightside is typically far more affordable than traditional in-person care. Clinical studies show that Brightside’s evidence-based approach delivers real results: Most members see significant improvement within 12 weeks, many achieving full remission.

Reviews for Susan Philcox

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.9

18 reviews

5
4
3
2
1

Clients mention: Great Listens Easy Amazing Helpful Helping Wonderful Thank you Easy to talk Anxiety

She solved my anxiety with just a slight change in my medication. Thank you Dr.

Reviewed December 2024

I am very satisfied with the care I am receiving

Reviewed December 2024

Amazing. Easy to talk too and made me feel very comfortable.

Reviewed October 2024

Mrs. Philcox genuinely cares and listens to me and addresses all issues and progress I’m making and addds or adjusts them accordingly. I feel safe, heard and seen with her. Excellent treatment I’m receiving from her.

Reviewed October 2024

She did exactly what I needed her to do listening is key but she not only listened she completely understood.

Reviewed September 2025

She’s amazing. Super down to earth and helpful

Reviewed September 2025

Susan is great. Very easy to talk to and listens. I value her expertise.

Reviewed October 2024

She's very attentive and seems to really care about my mental health

Reviewed March 2025

She's great and really listens. I like that she lets you have an input in your care plan.

Reviewed June 2025

Susan has been great with creating and helping me maintain my treatment plan.

Reviewed June 2025

I didn’t receive care from her today I had difficulty logging into my appt I tried several times and finally turned my phone off completely to reset it turned back on and was able to log on then. By then she was gone

Reviewed July 2025

I love how Dr. Philcox conducts our appointments. She listens to me, cares genuinely how I'm doing. She's also very easy to work with. I'm thankful I found her.

Reviewed November 2024

Susan is wonderful very helpful and friendly. She’s great!

Reviewed October 2024

She listened and was wonderful while helping me.

Reviewed October 2025

just FYI since you ask on other surveys, video lagging but audio was ok

Reviewed September 2025

She is perfect. Thank you.

Reviewed October 2025

Answering messages here sometimes comes up as we are all generalized as wanting, for example, a prescription to take advantage of having more medication. There are no tones in messages

Reviewed January 2025

Great to talk to! Straight to the point.

Reviewed July 2025

How was your experience with Susan?

Frequently asked questions

Does Susan Philcox offer telehealth visits?

Yes. Susan Philcox works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Susan Philcox speak?

Susan Philcox speaks English.

How many years of experience does Susan Philcox have?

Susan Philcox has 1 - 2 years of experience.

Where is Susan Philcox licensed to practice?

Susan Philcox is licensed to practice in Florida, Minnesota, Massachusetts, North Dakota, Illinois, Utah, Rhode Island, Oklahoma, Delaware, New Jersey, and South Dakota.

Does Susan Philcox accept clients outside of the United States?

No, Susan Philcox does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of [a major teletherapy service] experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Susan Philcox offer?

Susan Philcox offers clients Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotionally-Focused Therapy (EFT), Psychodynamic Therapy, Mindfulness Therapy, Motivational Interviewing, Client-Centered Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Susan Philcox?

Susan Philcox can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Susan Philcox?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.