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Licensed
Online Counseling
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MSW, LCSW, CSOTS Jacqueline Baiada

Provides online counseling through BetterHelp

Mental health conditions are real, common and treatable.

And recovery is possible.

Jacqueline Baiada is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

More about me

Licensing: MSW, LCSW, CSOTS Years in Practice: 30 State: North Carolina

I am a Licensed Clinical Social Worker and Therapist licensed in North Carolina with 30 years of experience working with adults, couples and families in a variety of settings.

I have worked with people with a wide range of concerns including various types of trauma such as emotional, physical and sexual abuse, anger issues, depression, grief and loss, anxiety, relationship issues, parenting problems and PTSD.

My counseling style is caring and challenging. I believe that caring about your fellow human beings is the only way to built relationships with the people you work with in counseling, and without being challenged I believe that we cannot make changes.

My approach combines the brief solution focused, trauma-focused cognitive behavioral and narrative models but I will tailor our work together to meet your specific needs.

It takes courage to reach out and to take the first step towards a change. If you are ready to take that step, I am here to walk with you.

About online counseling

Online counseling allows you to receive care from an online mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Try online counseling with Jacqueline Baiada

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Issues
Relationship issues Parenting issues Anger management Stress Anxiety Family conflicts Trauma and abuse Coping with life changes Coaching ADHD
Languages Spoken
English Danish

Services offered

Professional, confidential, and judgment-free

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

Please note: It can take up to 24-48 hours to be matched to a therapist.

Reviews for Jacqueline Baiada

Overall Rating

(76 reviews)
Rate Jacqueline How was your experience?

Overall

Highly recommend Jacqueline Baiada! She is ever caring and attentive. Always punctual, and very good at cheering you up. She’s relatable, with years of expertise to back her therapy. Love her! :)

Mar 07, 2024

Overall

Jacqueline is amazing. I really enjoyed talking to her and she really helped me. I would definitely recommend her to anyone looking for a therapist.

Oct 30, 2023

Overall

Jaqueline is an exellent therapist with expertise in many areas, for example highly sensitive people, and so much more. She lifts and supports me and has helped me through some really rough times.

Jul 04, 2023

Overall

Jacqueline is so wonderful that I must risk having her schedule fill up completely by reiterating here, nearly 6 years after my initial recorded video review, that you really can’t wrong in giving her a try. You will not be disappointed and you could end up having a long and fruitful therapy relationship as I have. She has been essential in helping me to navigate the emotional ups and downs of difficult life changes and challenges.

May 29, 2023

Overall

Jacqueline is fabulous! She is not only a seasoned professional, but also a warm, intelligent person with rich life experiences. She’s a great listener, asks the right questions and tells real life stories as examples you can relate to. Her direct, to the point and candid style makes her an exceptional therapist and a pleasure to talk to! Couldn’t recommend her enough!

Jan 12, 2023

Overall

Very good listener and communicator. Very happy with the sessions

Jan 11, 2023

Overall

Excellent

Nov 24, 2022

Overall

Amazing I look forward to always speaking with her she makes me feel safe and at home! It’s not uncomfortable to open up.

K.I.·May 09, 2022

Overall

Jacqueline is amazing! Great listener, very thoughtful and caring. She made me feel very safe talking to her and helped me feel comfortable opening up. Thank you so much Jacqueline, you helped me get back on track, and gave me the guidance I needed. Forever Grateful. -Joey

J.O.·Mar 08, 2022

Overall

Jacqueline is extremely thoughtful: she's a great listener and provides solid feedback.

S.T.·Dec 06, 2021

Overall

Jacqueline has been such a help since I started with her. I feel as though I am heard and not just another one of her clients. I look forward to my sessions every week or so.

L.A.·Nov 02, 2021

Overall

Jacqueline helps me so much. She listens and supports and is very honest. I feel very safe sharing with her and she gives great advice.

H.E.·Oct 27, 2021

Overall

Amazing. She listens and validate s everything I hsve to say! I feel such a weight lifted off my shoulders and she also gives me answers to move forward I to a more positive space !

A.L.·Sep 20, 2021

Overall

Jacqueline helped a lot with my stress, anger, post breakup and gambling problem. Having her reassurance and expert guidance helped me feel confident I could get through my weeks with a sense of direction. I always looked forward to seeing her as she gave me a lot of insight as to why I acted and felt a certain way. She has helped me understand how to grow emotionally and given me confidence on getting through this slump!

J.A.·Sep 08, 2021

Overall

Jacqueline is a wonderful counselor. She is a great listener and give wise advise.

H.E.·Jun 20, 2021

Overall

I'm struggling with relationships on all levels, so feeling good with a person is the highest praise I can give! Working with Jacqueline I feel comfortable and supported - it's a safe space where I learn, very much starting from example, that "being completely human" and "showing all of myself" are not contradictions, but rather what enables successful relationships. I'm grateful to have her in my life, a safe space from which I can trust to build other relationships and figure through difficult spots.

J.O.·Feb 03, 2021

Overall

Jacqueline is very easy and comfortable to talk to, and I love that when I leave a message, she gets back to me even sooner than I would expect her to!

C.H.·Jan 23, 2021

Overall

Jacqueline is experienced and knows what she's doing. She's comforting and calm but also pushes me to grow. She's seen me through a lot of difficult times

C.O.·Nov 02, 2020

Overall

She changed my life- I’m forever grateful

J.A.·Oct 31, 2020

Overall

Jaqueline is a wonderful counselor. I am so grateful to her for all her support and wise advices.

H.E.·Aug 10, 2020

Overall

I cannot be any more grateful and thankful for Jacqueline! She has been a significant part of my "recovery" and I could not have done it without her help. She is very understanding and is exceptional at building rapport with her clients. She provides very good insights into my thoughts and behaviors and provide constructive feedback in order to help me see things in a different light. She is thoughtful, caring and very helpful. She has given me so many different tools to help with my various "issues" and I now feel more confident in myself and in my abilities to continue this journey on my own. I will miss her very much. Thank you for everything you've done for me!

S.A.·Apr 03, 2020

Overall

I cannot express my gratitude enough for Jacqueline's guidance and kindness over the last few months. I felt unbelievably comfortable speaking with her and it had huge benefit on my life and our family. I am forever grateful.

E.L.·Mar 28, 2020

Overall

Jacqueline really understands the place I'm in and gives companionship, support and guidance through bleakness towards understanding and healing. There's freedom to be real and human with each other.

J.O.·Mar 16, 2020

Overall

Jackie saved my life. I’m an entirely different person since working with her. She has built a trust with me that I never thought I could have. Incredible therapist and human being.

J.A.·Feb 20, 2020

Overall

Jacqueline is very professional and simultaneously warm. She authentically cares and understands. I appreciate how real she is with me!

A.S.·Feb 18, 2020

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Jaqueline is my only support in these challenging times. She listens to me and sees the situation I'm in from my perspective while at the same time keeps an objective stance and provide me with valuable insight.

J.O.·Feb 16, 2020

Overall

Jacqueline has been the most incredible help; supportive, unbiased and sympathetic. I couldn’t have asked for a better match!

S.D.·Jan 04, 2020

Overall

Jacqueline immediately made me feel understood and heard and I have a lot of severe and deep rooted issues, but she made me feel like I was in competent hands and that I was safe with her and coming from my traumas that kind of experience was exactly what I needed.

C.H.·Dec 31, 2019

Overall

Jacqueline helped me deal with my anxiety dealing with the loss of a job, and start of a new business. She also helped me recognize the need to set boundaries for myself to be more honest with myself and what my triggers are. She's been incredibly helpful and caring, and I will miss our weekly chats.

A.V.·Dec 08, 2019

Overall

Jacqueline is more than a counselor. She is a friend. Delicate and caring. She was there for me with clear guidance and support and I appreciate her professional and human qualities. Thank you!

A.L.·Nov 02, 2019

Overall

Thank you so much, Jacqueline, for all your help in this short time. You helped me mature. I am truly touched by your help. It was almost like having another guardian. I am thankful for our sessions together!

V.I.·Sep 24, 2019

Overall

Thanks for the help!

J.A.·Jul 30, 2019

Overall

Jacqueline is really understanding of my issues and has been there for me through really difficult times. Also, she's very patient with my progress and didn't give up on me when things didn't seem to go that well for me. I cannot thank her enough for the unconditional support and non judgmental way of guiding me to the right direction.

E.M.·Jul 25, 2019

Overall

I was honestly skeptical when I first started this but I had to do something in order to get my mind under control! Jacqueline was kind, supportive, wise, and very informative. The exercises she provided were incredibly useful even in situations where it seemed like nothing was working. I was able to act mindful and overcome the demons inside my head. I really appreciate her help and would go back if I wasn't feeling so much better!

T.R.·Jul 19, 2019

Overall

Jacqueline is down-to-earth and non-judgemental. She has a lot of expertise/experience and gives me space to explore things at my own pace

C.O.·Jun 21, 2019

Overall

I'm so lucky to meet her. She has changed my life!

T.A.·Jun 20, 2019

Overall

She totally understands my issues.

T.A.·Apr 30, 2019

Overall

She is wonderful.

A.L.·Apr 13, 2019

Overall

I really liked Jacqueline. She was straight talking, honest, and my kind of lady. She allowed me to talk and I found it easy to be honest and open with her. I found my sessions useful and she gave me good food for thought that allowed me to be a little easier on myself and make some much-needed changes in my life.

E.M.·Mar 08, 2019

Overall

Mrs. Baiada was there for me when I felt hopeless and really needed to talk to someone . Her communication was very prompt and her level of care and professionalism made me feel very comfortable to be able to open up and talk and come to a conclusion of what was causing so much pain in my relationship. Today things are much much better than before and I thank Mrs. Baiada for her availability during my crisis and I specially thank her for her honest and caring sessions. Thank you so much!

R.O.·Feb 10, 2019

Overall

I really enjoyed my sessions with Jacqueline. She was unfailingly helpful, uplifting and caring. I felt secure and comfortable opening up to her and she was always there when I went through every emotional breakdown. I've become much happier after a month of counseling and I'd recommend Jacqueline to everyone who needs help in terms of interpersonal relationships.

V.I.·Jan 29, 2019

Overall

Jacqueline is a caring and insightful and professional counselor who takes the time to get to know you and allows you to set the pace of how you would like things to go. I am grateful to have her as a counselor and hope to continue sessions with her.

L.E.·Jan 16, 2019

Overall

It's only been week and a few live sessions but Jacqueline has been very helpful. She told me exactly what I needed to hear and gave me the tools to accept as well as work on myself. Would definitely come back/ recommend.

A.M.·Jan 03, 2019

Overall

She has changed my life. Jacqueline has to be one of if not the best therapist this site has to offer. She is tough but compassionate, and I have achieved things with her help that I used to only dream of.

J.A.·Nov 16, 2018

Overall

I have a complicated relationship issue and Jacqueline was there listening to me and understanding. She is very nice and talking to her soothed me and did provide some insight, plus she is not the judgmental type. I'm glad I got to work with her.

S.H.·Nov 03, 2018

Overall

I have only been working with Jacqueline for two weeks, but I am very pleased! She has listened to the kind of support I was seeking and offers it. She listens and offers clear, direct questions/points to think about and actionable steps that I can try. I highly recommend!

K.E.·Sep 13, 2018

Overall

Jacqueline is absolutely amazing. She came into my life at a very troubling time and guided me through it delicately. She was able to help me through my relationship issues and my family issues by allowing me to see many different perspectives on the issues. She’s very compassionate and understanding and was able to appreciate my middle eastern background conflicting with my westernized relationship. 11/10. Would therapy again.

H.A.·Jul 31, 2018

Overall

Jacqueline has been an excellent counsellor. She is prompt with her replies, and she provides practical ideas to solve issues. She also provides a gentle insight into how another person may view a situation. Thanks for your assistance, Jacqueline.

B.R.·Jun 28, 2018

Overall

I've already recommended BetterHelp to a friend!

M.A.·Dec 22, 2017

Overall

I will be very happy to resume counseling with Jacqueline in the future.

A.N.·Dec 18, 2017

Overall

Jacqueline rocks! She keeps it real, allows me to voice my feelings, listens objectively, and responds accordingly. She is patient, she is positive, she offers sound advice and gives tasks to complete to assist in patching up my marriage. We've done messages and do weekly phone conversations. I appreciate all she has done and all she continues doing to assist me in the balance I am seeking.

K.A.·Aug 24, 2017

Overall

My husband and I turned to Jacqueline for a very personal matter. As middle-aged newlyweds, we wanted to deal with this little bud of a problem before it blossomed into something bigger. Our relationship with Jacqueline was brief, but only because she gave us something to take away to think about - each of us - and that's what we did. We thought and we talked, and all is good. Jacqueline made it very easy for us to discuss the most intimate of issues - she was very easy to talk to. We are very pleased that we reached out to Jacqueline.

S.O.·Aug 03, 2017

Overall

I was matched with Jacqueline and we corresponded for about a month. She helped me better deal with an alcoholic in my life, and reminded me of ways to interact with him to improve our relationship. I was very pleased with her communication style and frequency, and I felt that she truly cared, even though we would never meet in person. She seems like a very compassionate person, and I am glad that I matched with her. Thank you, Jacqueline!

K.E.·Jul 27, 2017

Overall

Well I have been working with Jacqueline for over 6 months. She is very insightful and honest. I have come along way thanks to her. If I lived closer, I would reach out to do one-on-one counseling. Thank you for putting your heart and sole into your job.

J.A.·Jul 17, 2017

Overall

She is the best in every aspect!

R.O.·Jul 10, 2017

Overall

Jacqueline is very attentive to my needs and very responsive. She is proactive in her approach to counseling and provides sound advice.

M.A.·Jun 20, 2017

Overall

I am learning from my sessions with Jacqueline. She's direct and I respond best to people who are direct. When I signed up, I asked for a male therapist to perhaps have a better understanding (if there is such a thing) of men's thought process (like my husband's). She's doing well with being objective and direct.

K.A·Mar 26, 2017

Overall

I have read the other reviews. Every person that wrote a testament with their time with Jacqueline is everything I would say and much more. I have been in counseling for 2 yrs now. Tried several different treatments. I have made huge progress. I have thrown A LOT out to Jacqueline. She has not missed anything. Very attentive. I am extremely grateful she has agreed to help me. I was feeling hopeless. I found some hope working with her. Thank you.

J.A·Mar 04, 2017

Overall

Jaqueline helped me understand that I needed to take my problems more seriously and not be so hard on myself. It was very helpful to have someone listening to my story and telling me that it wasn't my fault.

M.E·Feb 27, 2017

Overall

Jacqueline is very compassionate and understanding. She is straightforward with her advice and insights. She helped me to talk through some difficult things at one of the most difficult times in my life and fit that I will always be grateful.

A.N·Feb 14, 2017

Overall

Besides being empathetic and really professional Jacqueline was friendly and kind on the phone. I'd love to have a conversation with her again. Really personal and a very good listener.

A.L·Jan 16, 2017

Overall

The time reading Jacqueline's advice has been very helpful and friendly. This has put me in a place where I can think clearly and make advised decisions. I will use it wisely. The venting has meant the most. Thank you, your expertise has been invaluable!

R.O·Jan 12, 2017

Overall

My experience with Jacqueline Baiada has been very positive. It only took a short time for her to make me feel comfortable talking about personal issues that I have had a hard time discussing with other counselors. She has helped me be more confident and have a lot less social anxiety. I feel that she really cares about people.

S.C·Jan 05, 2017

Overall

I worked with Jacqueline for about a week and she has been extremely helpful and straight forward. No judging, very practical and has thus helped me move forward with my decisions. She is very friendly and attentive to detail. Definitely a great person to work with!!!

M.A·Nov 30, 2016

Overall

Jacqueline was a pleasure to work with and was extremely helpful, kind, and understanding. She addressed all of my concerns, was patient, gave me concrete advice and action items, and provided me with immense help and stress relief for my relationship issues. I feel healthier and better able to address my situation thanks to Jacqueline. I would highly recommend her to anyone.

B.R·Nov 19, 2016

Overall

I worked with Jacqueline Baiada for 1 week on issues regarding love, past shame and some problems in my current life. Jacqueline was nothing but kind, attentive, compassionate and extremely helpful. She is very open-minded and non-judgemental, I felt the entire time I could tell her anything and she would respond with deep empathy and understanding. She tells you the truth always, and will kindly let you know when she thinks you are making an error in your thinking and your actions. Even though I only had a week with Jacqueline, I got an incredible amount out of our sessions because she is so knowledgeable and holds such great wisdom when it comes to human behaviour. She was super professional but it was also like talking with a friend, someone loving and personable and warm. Her priority is developing the relationship between her and her client, and she was very open when I asked her anything about herself, offering stories and wisdom from her own journey in life. I am very grateful for the immense time and support Jacqueline has given me, she is a truly wonderful counsellor who can help guide you through any hard stages in life.

S.C·Nov 07, 2016

Overall

I would definitely recommend Jacqueline as she is a very open minded person with obvious experience in the dynamics of this world. She knows how to show care how to be friendly and helpful and at the same time stay professional. She is down to earth and been a like minded fellow human being to me which really contributed to my ability being open with her with this understanding and unjudging manner of communication. So if you are looking for someone who will dedicate time and invest themselves in assisting you while feeling like having a friend, then Jacqueline with the 21 years of experience is definitely the counselor for you!

M.E·Oct 30, 2016

Overall

I was skeptical at first about the online therapy. After a few times corresponding with Jacqueline she made it very easy for me to open up about things I normally wouldn't have. My comfort with her allowed her to help me deal with my issues, past and current, and has made me grow so much as a person and heal properly in ways I hadn't for many many years. She even has worksheets that are helpful and snippets of wisdom I commonly find myself jotting in my planner for reminders :)

M.A·Oct 18, 2016

Overall

Jacqueline was wonderful as I was picking up the pieces resulting a recent breakup from a long term relationship. She was compassionate and supportive throughout and I appreciate all she has done for me.

R.E·Sep 21, 2016

Overall

Jacqueline has been very helpful to me throughout this process.

M.A·Sep 19, 2016

Overall

Jacqueline is definitely a great counselor with professional skills. I highly recommend Jacqueline to others for the following reasons. Throughout the counseling, I felt very comfortable to talk with Jacqueline about my relationship, stress, and anxiety, she made the conversation friendly and comfortable. Additionally, her recommendations are down to earth and easy to reach, those made me feel that it is not that hard for me make things better. Jacqueline is really a very good counselor and a friend.

J.A·Sep 12, 2016

Overall

Jacqueline is very supportive and asks good questions and offers helpful solutions.

G.A·Aug 18, 2016

Overall

Jacquline is an exceptional counsellor and friend. She is genuine, supportive and ACTUALLY cares. I had a counsellor before her who said she will "think about it and get back to me", who thereafter disappeared for 6 days. I was ready to quit counseling until I was assigned to Jacquline, who reached out to me with two messages before I had a chance to reply. The reason why I would recommend Jacquline to others is that she is not afraid to correct you when you are thinking wrongly. She doesn't support maladaptive thinking, but she also understands other peoples circumstances and is super empathetic. Furthermore, Jacquline not only talks to me, but she provides worksheets and modules of methods to help ease anxiety. She has specific instructions of what to do in specific circumstances, and how to practice overcoming anxiety. She's really down to earth and I recommend anyone to her. Hence, I hope anyone who needs help will find her. As long as you are ready to challenge yourself, and ready for change, you'll love her!!

L.I·Jul 19, 2016

Overall

Jacqueline is a nice therapist with great wisdom and kindness. She has helped me in a comfortable way and guided me to accept myself better. I appreciate the opportunity to meet her and talk with her. She never regards me as a patient but more like a friend. She makes me more much more relaxed and confident. I really appreciate the time with her.

M.I·Jul 01, 2016

Overall

Jacqueline has a very professional manner, but informal, that is comfortable and reassuring. I feel as if her perspective has been very helpful to me in trying to assess my own.

D.A·Jun 05, 2016

Overall

Jacqueline has been helpful and gave me a good advice! Feels better pouring out my feelings and telling her what've been through.

F.E·May 04, 2016

Benefits

Affordable, convenient, and accessible, Jacqueline Baiada offers counseling online

  • Affordable: Pay a low flat fee.
  • Convenient: Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
  • Available now: There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.