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MA, NCC, LPC Charnelle Cook

Provides online counseling through BetterHelp

Mental health conditions are real, common and treatable.

And recovery is possible.

Charnelle Cook is an experienced, licensed Medical Health Professional who specializes in affordable online therapy.

More about me

Licensing: MA, NCC, LPC
Years in Practice: 3
State: VA

Hi! My name is Charnelle Cook and I am a Licensed Professional Counselor in Virginia with five years of experience in the private practice setting. I attended Virginia Commonwealth University for undergrad and I earned my Masters of Arts in Counseling from George Washington University in 2016. I believe that all clients should be treated as individuals, but I would consider myself a strengths-based therapist; encouraging my clients to focus on the positives in their lives and the things that are going well for them and not on the things that are not going so well for them. I also utilize CBT (Cognitive Behavior Therapy) techniques when working with clients because I believe that when we are able to change our thinking, we are on the way to making changes in our lives.

I believe that autonomy is important for clients when in therapy and take a person-centered approach, allowing my clients to lead their sessions with me. I believe that therapy is powerful and I love to help people work through their life challenges. Choosing to seek counseling services is a big decision to make, and I applaud you for making the first step in becoming the best version of yourself!

If you send me a message during the day, I will try my best to respond within a few hours. I will respond to any messages received after 6pm on Fridays on Monday morning. In addition to sending me messages in your counseling room, you are also able to book live sessions with me by visiting my schedule and picking a time that works for you.

Please remember that BetterHelp is not appropriate if you are in crisis or in immediate need of support. In crisis situations, please call 911 or local emergency services. You can also call 1-800-273-TALK (8255) to talk to someone right away!

I look forward to working with you!

About online counseling

Online counseling allows you to receive care from an online mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Ranging from $60 to $90 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Try online counseling with Charnelle Cook

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Stress Anxiety Family conflicts Self esteem Depression Coping with life changes Relationship issues Trauma and abuse Grief Anger management Career difficulties Compassion fatigue ADHD
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Reviews for Charnelle Cook

Overall Rating

5 Reviews
Rate Charnelle How was your experience?


Charnelle has been wonderful to work with because she is a good listener, asks questions and provides insight to help facilitate issues. Her questions and guidance show me a different perspective on how to deal with issues and a different way of looking at the issue as a whole. She also made sure to get to know me and ask general questions in the beginning instead of jumping straight into giving me advice which I really appreciate. Highly recommend!

M.A.·Jun 11, 2020


Charnelle is very down to earth which makes her easy to talk to.

N.I.·May 06, 2020


I’ve done therapy before. And this is the best.

J.O.·May 04, 2020


Ms. Cook is a great listener and is very sympathetic. She was reassuring and guided my thought process so that I could make the best decision.

E.M.·Apr 15, 2020


Speaking with Charnelle has been a great experience. She is extremely helpful to talk to, I very much appreciate her insights and advice. She is also very responsive with online chats and always follows up with me post conversation via chat. I am thankful for her time and knowledge - therapy available online has been a game changer, and her follow through is admirable.

L.E.·Mar 31, 2020


Charnelle Cook offers counseling online via BetterHelp

  • Affordable: Pay a low flat fee for unlimited counseling.
  • Convenient: Do it at your own time and at your own pace. Communicate as often as you want and whenever you feel it's needed.
  • Available Now: There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.