Charnelle has been wonderful to work with because she is a good listener, asks questions and provides insight to help facilitate issues. Her questions and guidance show me a different perspective on how to deal with issues and a different way of looking at the issue as a whole. She also made sure to get to know me and ask general questions in the beginning instead of jumping straight into giving me advice which I really appreciate. Highly recommend!
Charnelle Cook, LPC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Charnelle is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.8 stars
- Clients are very satisfied with Charnelle. View 5 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in Virginia
Recent reviews
Charnelle is very down to earth which makes her easy to talk to.
More about Charnelle
- 7 years' experience
- Female
- LPC
Hi! My name is Charnelle Cook and I am a Licensed Professional Counselor in Virginia with seven years of experience in the private practice setting. I attended Virginia Commonwealth University for undergrad and I earned my Masters of Arts in Counseling from George Washington University in 2016. I believe that all clients should be treated as individuals, but I would consider myself a strengths-based therapist; encouraging my clients to focus on the positives in their lives and the things that are going well for them and not on the things that are not going so well for them. I also utilize CBT (Cognitive Behavior Therapy) techniques when working with clients because I believe that when we are able to change our thinking, we are on the way to making changes in our lives.
I believe that autonomy is important for clients when in therapy and take a person-centered approach, allowing my clients to lead their sessions with me. I believe that therapy is powerful and I love to help people work through their life challenges. Choosing to seek counseling services is a big decision to make, and I applaud you for making the first step in becoming the best version of yourself!
If you send me a message during the day, I will try my best to respond within a few hours. I will respond to any messages received after 6pm on Fridays on Monday morning. In addition to sending me messages in your counseling room, you are also able to book live sessions with me by visiting my schedule and picking a time that works for you.
Please remember that BetterHelp is not appropriate if you are in crisis or in immediate need of support. In crisis situations, please call 911 or local emergency services. You can also call 1-800-273-TALK (8255) to talk to someone right away!
I look forward to working with you!
Specialties
Stress
Anxiety
Family conflicts
Self esteem
Depression
Coping with life changes
Relationship issues
Trauma and abuse
Grief
Anger management
Career difficulties
Compassion fatigue
ADHD
Body image
Co-morbidity
Codependency
Disruptive Mood Dysregulation Disorder (DMDD)
Family of origin issues
Family problems
Fatherhood issues
Forgiveness
Guilt and shame
Isolation / loneliness
Mood disorders
Multicultural concerns
Seasonal Affective Disorder (SAD)
Self-love
Social anxiety and phobia
Women's issues
Workplace issues
Young adult issues
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Mindfulness Therapy
- Solution-Focused Therapy
Licenses
Charnelle Cook's National Provider Identifier (NPI) is 1629588603.
- LPC · Virginia · 0701008728 · Expires June 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Charnelle Cook
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Charnelle has been wonderful to work with because she is a good listener, asks questions and provides insight to help facilitate issues. Her questions and guidance show me a different perspective on how to deal with issues and a different way of looking at the issue as a whole. She also made sure to get to know me and ask general questions in the beginning instead of jumping straight into giving me advice which I really appreciate. Highly recommend!
Charnelle is very down to earth which makes her easy to talk to.
I’ve done therapy before. And this is the best.
Ms. Cook is a great listener and is very sympathetic. She was reassuring and guided my thought process so that I could make the best decision.
Speaking with Charnelle has been a great experience. She is extremely helpful to talk to, I very much appreciate her insights and advice. She is also very responsive with online chats and always follows up with me post conversation via chat. I am thankful for her time and knowledge - therapy available online has been a game changer, and her follow through is admirable.
Frequently asked questions
Does Charnelle Cook offer telehealth visits?
Yes. Charnelle Cook works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Charnelle Cook speak?
Charnelle Cook speaks English.
How many years of experience does Charnelle Cook have?
Charnelle Cook has 7 years of experience.
Where is Charnelle Cook licensed to practice?
Charnelle Cook is licensed to practice in Virginia.
Does Charnelle Cook accept clients outside of the United States?
No, Charnelle Cook does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Charnelle Cook offer?
Charnelle Cook offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, and Solution-Focused Therapy.
How can I communicate with Charnelle Cook?
Charnelle Cook can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Charnelle Cook?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.