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Licensed
Online Counseling
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LMHC, QS, MCAP Genna Cincogrono

Provides online counseling through BetterHelp

Mental health conditions are real, common and treatable.

And recovery is possible.

Genna Cincogrono is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

More about me

Licensing: LMHC, QS, MCAP Years in Practice: 7 State: Florida

I am a Licensed Mental Health Counselor with over 5 years of experience working in the substance abuse/addiction field and in private practice. Currently I am the Clinical Director of a substance abuse facility, and operate a small private practice. I have helped clients with a variety of issues including substance abuse, trauma, process/cross addictions, eating disorders, anxiety, depression, mood disorders, ADHD, OCD, relationship and family issues, stress, phase of life issues, low self-esteem, and personality disorders. I have also had a lot of experience working with many different cultures and pride myself on being highly culturally sensitive and knowledgeable.

My approach to therapy is warm yet direct. I enjoy encouraging and empowering my clients to make positive changes in their lives. I provide a non-bias, non-judgmental atmosphere, and supportive atmosphere. I utilize a variety of different theories and techniques including CBT, DBT, motivational interviewing, Rapid Trauma Resolution, solution-focused therapy, positive psychology, family and couples counseling, and more. I maintain several certifications and have been trained in specific therapies including: Mastered Certified Addiction Professional; Internationally Certified Alcohol and Drug Counselor; Advanced Certified Relapse Prevention Specialist; Rapid Trauma Resolution w/Clinical Hypnosis; Gottman Couples Therapy, Level 1 Certified; DBT skills, and EMDR.

I commend anyone who is looking to better themselves. It takes courage to seek for a more fulfilling and happier life and to take the first steps towards a change. If you are ready to take that step I am here to support and empower you. I look forward to working with you!

About online counseling

Online counseling allows you to receive care from an online mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Try online counseling with Genna Cincogrono

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Issues
Addictions Relationship issues Family conflicts Trauma and abuse Self esteem Stress Anxiety LGBT Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Career difficulties Bipolar disorder Depression Coping with life changes
Languages Spoken
English

Services offered

Professional, confidential, and judgment-free

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

Please note: It can take up to 24-48 hours to be matched to a therapist.

Reviews for Genna Cincogrono

Overall Rating

(63 reviews)
Rate Genna How was your experience?

Overall

Genna has been an asset in my healing journey. She has supported me through the loss of my dad, the pandemic, and being separated from my husband. Her support is a huge part of my journey.

Jan 14, 2024

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I love speaking with Genna! She is always so kind and respectful

Sep 13, 2023

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Genna is very helpful. She's straight forward and honest with me. I appreciate her.

Jul 19, 2023

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Therapy has been very helpful! I enjoy working with Genna.

May 14, 2023

Overall

Genna and I started off on the right foot. She was caring and listened to my issues while giving ne meaningful work to address outside of our meetings. It felt like she truly cared about my well-being, and I was happy to see what a few more months would bring. When we started getting into more sensitive parts of my past, We had some differences with our schedule. One week, Genna misunderstood my comments and was a no-show to one of our meetings and another week. I answered her too late and missed a slot. At this point, Jenna was all too quick to give up on our sessions. Meanwhile, my past was now on the center of my mind while I was dealing with an influx of new incoming problems, and having my therapist give up on me was not a great feeling. She did not want to continue our sessions which made me feel like she did not care about helping me improve overall . I have found myself really frustrated with this and tried to come up with better solution, I suggested what if we meet at the same time on a weekly basis or what else could I do in order to keep her as my therapist, but she had no interest in doing so. She even said there was no need to go back and forth and she had a waitlist. It made me feel like a number. My only complaint would be that it did not seem like her care was enduring but If your schedule is more open, and you are more willing to adapt to her you will be in a better position than I was. Like I said she is a great listener and will give you meaningful work if you are willing to put it in. I would only wish her and her clients luck in the future!

Feb 26, 2023

Overall

Love speaking with her! I feel truly understood

Apr 26, 2023

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Love our talks ! Has really been helpful

Dec 13, 2022

Overall

She is great!

Dec 07, 2022

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I think she deserves a raise, because of all of the crap that I must put her through (as well as any other clients) . She's greatly appreciated.

Oct 05, 2022

Overall

Genna came into my life at a time when I was in a lot of chaos. She patiently worked with me until I found some peace of mind and got me through an extremely difficult period. She's kind and professional. One of the best BetterHelp has to offer.

J.E.·Aug 05, 2022

Overall

Genna is very understating and has truly helped me become more confident

P.A.·Jul 31, 2022

Overall

I appreciate Genna, because she does her best to follow up with me, and she offers helpful advice, and keeps after me when she hasn't heard from me in a while.

C.H.·May 08, 2022

Overall

Genna gives me the support that I feel like I am lacking in life. I do not have many women that I can disclose everything with so, I feel very comfortable sharing with her. She gives me good advice and asks the right questions. She is great!

A.S.·Apr 15, 2022

Overall

Genna is awesome. She taught me how to maintain healthier boundaries with my mom. She really listens and understands your issues.

T.A.·Jan 23, 2022

Overall

I love talking to Genna , she always makes me feel comfortable to share whatever is on my mind

P.A.·Dec 18, 2021

Overall

Genna was great! She understood me and help me really target the root of my issues.

J.E.·Nov 30, 2021

Overall

I recently started with Genna, and just the couple sessions we’ve had she’s given me free range to speak freely. I trust her and feel that she’ll definitely be able to help me through what I need to. I’m excited to continue my journey of therapy with her

A.L.·Jul 08, 2021

Overall

So far Ms.Risucci has been great. I am able to comfortably answer her questions, and I feel like she understands me and the struggles that I have.

P.A.·Jun 17, 2021

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I think she is a professional, and I look forward to working with her to overcome my issues.

C.H.·Jun 13, 2021

Overall

She's great!

S.T.·Jun 12, 2021

Overall

I really like Genna. We've talked about a lot and she's helped me really think about how people or things have affected my life.

S.T.·Mar 09, 2021

Overall

Genna is absolutely amazing. Understanding, easy to talk to and shows genuine concern and interest in what I’m talking about. She has been a tremendous help during the time we have spent engaged with each other.

C.H.·Feb 21, 2021

Overall

My counselor is amazing, always fitting me in and works with my schedule, she listens and helps where it is needed. Wouldn’t want another one

L.I.·Feb 01, 2021

Overall

Hi Genna was great. I found that she was an active listener and enjoyed our sessions, but I think I need to find someone black to fit my needs.

A.N.·Jan 12, 2021

Overall

Genna is great! This is my first experience with a counselor so she's extremely supportive and I really enjoy my time with her.

C.O.·Dec 09, 2020

Overall

I’ve been working with Genna for 5 months now and she has been amazing. She has been helping me work through my grief and other issues in my life and always listens and provides a new perspective on looking at things.

K.A.·Oct 10, 2020

Overall

Genna has truly been a huge support in my life throughout the last 6 months. She listens, shows concern, and responds in a timely manner.

N.I.·Sep 20, 2020

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Genna is easy to talk to and validates my experiences. She has helped me to understand and describe things that I was unable to put into words. I greatly appreciate her work as my counselor.

E.M.·Sep 17, 2020

Overall

Genna has been an amazing therapist, and supported me to transform my life. I had worked with a few therapists before her and struggled to find a something that worked for me. Genna, kind, caring attitude combined with a straightforwardness, really supported me to help me reflect on parts of my life that needed to change, and I felt she was forward enough to address certain behaviors that I didn't really want to acknowledge myself. I have never worked with someone who was so easy to talk to, if your thinking about finding a counselor who's responsive, caring, and professional, Genna is #1. Thanks Genna for helping me to change my life!

S.H.·Aug 18, 2020

Overall

I personally would like to thank Genna for a her help during my difficult time. She is very understanding and says the truth with a loving Demeanor. She’s checks up me when at times I haven’t replied back. Thank you so ever much for everything. She’s simply amazing! Cheers.

O.A.·Aug 15, 2020

Overall

To this point, very happy with Genna as we seem to be pulling back the layers in the right cadence. Lots of work to do yet but I’m very happy to have her on my team!

T.O.·Jul 31, 2020

Overall

Genna has been incredible to work with. She has prioritized my needs, scheduled times to speak with me and has kept up with my issues as they are unfolding in a way that makes me feel heard. I feel my time with Genna has been successful and have continued my membership just for her.

J.A.·Jul 29, 2020

Overall

i havent had many sessions yet but i feel pretty comfortable with her

A.L.·Jul 21, 2020

Overall

She is useful in asking important questions and listening. We are in different time zones so response time is sometimes hard, but overall this is useful for me.

C.O.·Jul 20, 2020

Overall

Since I started therapy Genna has been so supportive. She has helped me work through so many issues. I wasn’t sure if I would like therapy but signing up and getting her as a therapist has made me so glad I did take the step. It was terrifying at first but she has continued to make me feel comfortable

T.W.·Jul 20, 2020

Overall

Genna is kind, understanding and non-judgemental. She listens to my situation, helps me implement positive coping strategies, and helps me work through anything in life that's holding me back. She also responds quickly, keeps everything confidential, and works around my schedule. I always feel comfortable opening up to Genna. I highly recommend Genna!

J.E.·Jul 19, 2020

Overall

I think this format has been more helpful than any other format that I've tried. I like the ability to maintain a connection inbetween video calls. I use the messaging like a journal, it allows me to write what I'm feeling when I'm feeling it.

K.A.·Jul 19, 2020

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I’ve really appreciated Genna’s help and she hears my concerns and offers valid solutions.

M.A.·May 30, 2020

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Genna is fantastic! I have been struggling a bit through Covid and she has helped me to find strength and hope through these challenging times. She is amazing!!

M.A.·May 20, 2020

Overall

I think she's a great resource, and I'm glad that she's still listening.

C.H.·May 11, 2020

Overall

She has helped me so far. I look forward to getting further help.

A.N.·May 07, 2020

Overall

Genna is a wonderful counselor who takes time to listen and reply to your concerns and problems. She is supportive and very easy to open up to.

E.L.·May 03, 2020

Overall

Genna is a great counsellor. She quickly understood my problems even though I came from an entirely different culture so I was worried if my BetterHelp counsellor will be able to get me or not, let alone give me therapy. But thankfully she has been so understanding that now I’m extremely comfortable sharing anything with her. She has some wonderful insights & makes me see my problems with another point of view which makes me so calm. She’s so disciplined, organized & so caring. I’m grateful to both Genna & BetterHelp!

K.H.·Apr 24, 2020

Overall

Genna is amazing, I couldn’t have picked a better counselor, she always helps and gives me the best advice, and a solution that I didn’t think of before, and she’s very understanding and respectful, and I’m grateful.

R.E.·Apr 15, 2020

Overall

I like Genna and am glad I was able to get her back. Feels good to know I have someone to talk to about things that are going on. I always look forward to her responses.

D.E.·Mar 26, 2020

Overall

Genna has been such a gift! I am so grateful to be working with her. She has developed incredible insight into me in such a short period of time, and provided critical support in very trying times. I appreciate her approach and kindness, the validation she gives me, thoughtfulness in her written responses, and how she makes herself easily available, especially in times of greater need.

R.E.·Sep 24, 2019

Overall

Genna gets down to your core fears and addresses them in an understanding, empathetic manner. She has helped me through a very difficult time and has given very valuable, practical advice time and time again. What I like about Genna is that she participates and helps you think of different solutions.

A.A.·Aug 14, 2019

Overall

Genna has been a great help to me thus far. She is very understanding, supportive, and offers great insight. I would recommend Genna to any of my friends and family!

A.L.·May 08, 2019

Overall

Genna is very attentive and helps me to be more forgiving. I think I have stuck with BetterHelp for longer than intended because of Genna.

D.E.·Apr 08, 2019

Overall

Genna came at the right time! She is amazing, caring, and honest. I have struggled with many things throughout my life but she has been the best help anyone could hope for! I don’t know what I would do without her advice. Seriously, she’s amazing.

S.A.·Mar 29, 2019

Overall

Beat counselor I've ever had. Really takes the time to understand and talk to her patients. Gives an at-home feeling when talking and had great understanding and therapeutic advice.

M.I.·Mar 26, 2019

Overall

She listens. When everyone else in the world stopped listening to me. She listens. She doesn't judge at all and she's understanding. Thank you for helping me and continuing to help me.

M.Ó.·Mar 03, 2019

Overall

I cannot say enough good things about Genna Risucci. She answers me daily and always gives me feedback on what I shared. Her counsel has given me so much understanding about me and my situation. I have grown so much in such a short time and feel fortunate to have the opportunity to work with Genna.

C.A.·Feb 07, 2019

Overall

Gene is honest, thorough, and insightful. I could not ask for more.

C.A.·Jan 27, 2019

Overall

Genna is great

J.A.·Jan 16, 2019

Overall

She made me feel very safe and heard

E.N.·Dec 19, 2018

Overall

Fantastic and very understanding.

D.R.·Oct 31, 2018

Overall

She is so great and she helps me with everything and also finds solutions to my problems.

A.N.·Oct 28, 2018

Overall

I feel so fortunate to have found Genna. She includes a variety of counseling techniques in our discussions and is very welcoming. She responds very quickly and is always willing to lend a helping hand if I'm having a difficult time. I highly recommend her!

C.A.·Oct 23, 2018

Overall

Genna is wonderful, she makes you feel like an equal and doesn't allow you to feel like you are over dramatizing your situation. She's been a wonderful help and I'm so grateful to have had someone like her to talk to.

C.H.·Oct 14, 2018

Overall

Genna has been patient, considerate and understanding of my issues and takes the time to really listen, read what I'm saying, and respond in ways that nurture and calm me down. I am very grateful to have been paired with her and I wish to continue my services with her in the future.

C.O.·Oct 04, 2018

Overall

I started using the BetterHelp application at a very low point for me. I was matched with Genna and she was very professional, calm, friendly and she provided me with great help and advice. I would definitely recommend her to anyone who is having trouble.

S.Y.·Oct 02, 2018

Overall

Genna is a great person to confide in. She writes back quick and the questions she ask always assures me that she is actually listening. I wouldn't want any other therapist. She's the one for me.

V.I.·Sep 28, 2018

Benefits

Affordable, convenient, and accessible, Genna Cincogrono offers counseling online

  • Affordable: Pay a low flat fee.
  • Convenient: Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
  • Available now: There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.