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Genna Cincogrono, LMHC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Genna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Genna. View 63 reviews
Great news, Genna is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Florida, New Jersey, and 2 more

Recent reviews

Genna has been an asset in my healing journey. She has supported me through the loss of my dad, the pandemic, and being separated from my husband. Her support is a huge part of my journey.

Reviewed January 2024

I love speaking with Genna! She is always so kind and respectful

Reviewed September 2023

More about Genna

  • 7 years' experience
  • Female
  • LMHC, LPC, LCMHC

I am a Licensed Mental Health Counselor with over 5 years of experience working in the substance abuse/addiction field and in private practice. Currently I am the Clinical Director of a substance abuse facility, and operate a small private practice. I have helped clients with a variety of issues including substance abuse, trauma, process/cross addictions, eating disorders, anxiety, depression, mood disorders, ADHD, OCD, relationship and family issues, stress, phase of life issues, low self-esteem, and personality disorders. I have also had a lot of experience working with many different cultures and pride myself on being highly culturally sensitive and knowledgeable.

My approach to therapy is warm yet direct. I enjoy encouraging and empowering my clients to make positive changes in their lives. I provide a non-bias, non-judgmental atmosphere, and supportive atmosphere. I utilize a variety of different theories and techniques including CBT, DBT, motivational interviewing, Rapid Trauma Resolution, solution-focused therapy, positive psychology, family and couples counseling, and more. I maintain several certifications and have been trained in specific therapies including: Mastered Certified Addiction Professional; Internationally Certified Alcohol and Drug Counselor; Advanced Certified Relapse Prevention Specialist; Rapid Trauma Resolution w/Clinical Hypnosis; Gottman Couples Therapy, Level 1 Certified; DBT skills, and EMDR.

I commend anyone who is looking to better themselves. It takes courage to seek for a more fulfilling and happier life and to take the first steps towards a change. If you are ready to take that step I am here to support and empower you. I look forward to working with you!

Specialties

Addictions Relationship issues Family conflicts Trauma and abuse Self esteem Stress Anxiety LGBT Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Career difficulties Bipolar disorder Depression Coping with life changes Abandonment Adoption and foster care Attachment issues Blended family issues Body image Caregiver issues and stress Codependency Commitment issues Communication problems Control issues Dependent personality Divorce and separation Domestic violence Drug and alcohol addiction Eating and food-related issues Emptiness Family of origin issues Family problems Forgiveness Guilt and shame Impulsivity Infidelity Isolation / loneliness Jealousy Life purpose Money and financial issues Mood disorders Multicultural concerns Obsessions, compulsions, and OCD Panic disorder and panic attacks Personality disorders Phobias Postpartum depression Post-traumatic stress Process addiction (porn, exercise, gambling) Seasonal Affective Disorder (SAD) Self-love Sexual assault and abuse Sexuality Social anxiety and phobia Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Motivational Interviewing
  • Solution-Focused Therapy
  • Trauma-Focused Therapy

Licenses

Genna Cincogrono's National Provider Identifier (NPI) is 1689198848.

  • LMHC · Florida · MH15192 · Expires March 2025
  • LPC · New Jersey · 37PC00889000 · Expires November 2026
  • LPC · Wisconsin · 10431 - 125 · Expires February 2025
  • LCMHC · New Hampshire · 3038 · Expires June 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Genna Cincogrono

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

63 reviews

5
4
3
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1

Clients mention: Great Understanding Amazing Helped Listens Comfortable Caring Grateful Helpful Helping

Genna has been an asset in my healing journey. She has supported me through the loss of my dad, the pandemic, and being separated from my husband. Her support is a huge part of my journey.

Reviewed January 2024

I love speaking with Genna! She is always so kind and respectful

Reviewed September 2023

Genna is very helpful. She's straight forward and honest with me. I appreciate her.

Reviewed July 2023

Therapy has been very helpful! I enjoy working with Genna.

Reviewed May 2023

Genna and I started off on the right foot. She was caring and listened to my issues while giving ne meaningful work to address outside of our meetings. It felt like she truly cared about my well-being, and I was happy to see what a few more months would bring. When we started getting into more sensitive parts of my past, We had some differences with our schedule. One week, Genna misunderstood my comments and was a no-show to one of our meetings and another week. I answered her too late and missed a slot. At this point, Jenna was all too quick to give up on our sessions. Meanwhile, my past was now on the center of my mind while I was dealing with an influx of new incoming problems, and having my therapist give up on me was not a great feeling. She did not want to continue our sessions which made me feel like she did not care about helping me improve overall . I have found myself really frustrated with this and tried to come up with better solution, I suggested what if we meet at the same time on a weekly basis or what else could I do in order to keep her as my therapist, but she had no interest in doing so. She even said there was no need to go back and forth and she had a waitlist. It made me feel like a number. My only complaint would be that it did not seem like her care was enduring but If your schedule is more open, and you are more willing to adapt to her you will be in a better position than I was. Like I said she is a great listener and will give you meaningful work if you are willing to put it in. I would only wish her and her clients luck in the future!

Reviewed February 2023

Love speaking with her! I feel truly understood

Reviewed April 2023

Love our talks ! Has really been helpful

Reviewed December 2022

She is great!

Reviewed December 2022

I think she deserves a raise, because of all of the crap that I must put her through (as well as any other clients) . She's greatly appreciated.

Reviewed November 2022

Genna came into my life at a time when I was in a lot of chaos. She patiently worked with me until I found some peace of mind and got me through an extremely difficult period. She's kind and professional. One of the best BetterHelp has to offer.

Reviewed August 2022

Genna is very understating and has truly helped me become more confident

Reviewed July 2022

I appreciate Genna, because she does her best to follow up with me, and she offers helpful advice, and keeps after me when she hasn't heard from me in a while.

Reviewed May 2022

Genna gives me the support that I feel like I am lacking in life. I do not have many women that I can disclose everything with so, I feel very comfortable sharing with her. She gives me good advice and asks the right questions. She is great!

Reviewed April 2022

Genna is awesome. She taught me how to maintain healthier boundaries with my mom. She really listens and understands your issues.

Reviewed January 2022

I love talking to Genna , she always makes me feel comfortable to share whatever is on my mind

Reviewed December 2021

Genna was great! She understood me and help me really target the root of my issues.

Reviewed November 2021

I recently started with Genna, and just the couple sessions we’ve had she’s given me free range to speak freely. I trust her and feel that she’ll definitely be able to help me through what I need to. I’m excited to continue my journey of therapy with her

Reviewed July 2021

So far Ms.Risucci has been great. I am able to comfortably answer her questions, and I feel like she understands me and the struggles that I have.

Reviewed June 2021

I think she is a professional, and I look forward to working with her to overcome my issues.

Reviewed June 2021

She's great!

Reviewed June 2021

I really like Genna. We've talked about a lot and she's helped me really think about how people or things have affected my life.

Reviewed March 2021

Genna is absolutely amazing. Understanding, easy to talk to and shows genuine concern and interest in what I’m talking about. She has been a tremendous help during the time we have spent engaged with each other.

Reviewed February 2021

My counselor is amazing, always fitting me in and works with my schedule, she listens and helps where it is needed. Wouldn’t want another one

Reviewed February 2021

Hi Genna was great. I found that she was an active listener and enjoyed our sessions, but I think I need to find someone black to fit my needs.

Reviewed January 2021

Genna is great! This is my first experience with a counselor so she's extremely supportive and I really enjoy my time with her.

Reviewed December 2020

I’ve been working with Genna for 5 months now and she has been amazing. She has been helping me work through my grief and other issues in my life and always listens and provides a new perspective on looking at things.

Reviewed November 2020

Genna has truly been a huge support in my life throughout the last 6 months. She listens, shows concern, and responds in a timely manner.

Reviewed September 2020

Genna is easy to talk to and validates my experiences. She has helped me to understand and describe things that I was unable to put into words. I greatly appreciate her work as my counselor.

Reviewed September 2020

Genna has been an amazing therapist, and supported me to transform my life. I had worked with a few therapists before her and struggled to find a something that worked for me. Genna, kind, caring attitude combined with a straightforwardness, really supported me to help me reflect on parts of my life that needed to change, and I felt she was forward enough to address certain behaviors that I didn't really want to acknowledge myself. I have never worked with someone who was so easy to talk to, if your thinking about finding a counselor who's responsive, caring, and professional, Genna is #1. Thanks Genna for helping me to change my life!

Reviewed August 2020

I personally would like to thank Genna for a her help during my difficult time. She is very understanding and says the truth with a loving Demeanor. She’s checks up me when at times I haven’t replied back. Thank you so ever much for everything. She’s simply amazing! Cheers.

Reviewed August 2020

To this point, very happy with Genna as we seem to be pulling back the layers in the right cadence. Lots of work to do yet but I’m very happy to have her on my team!

Reviewed July 2020

Genna has been incredible to work with. She has prioritized my needs, scheduled times to speak with me and has kept up with my issues as they are unfolding in a way that makes me feel heard. I feel my time with Genna has been successful and have continued my membership just for her.

Reviewed July 2020

i havent had many sessions yet but i feel pretty comfortable with her

Reviewed July 2020

She is useful in asking important questions and listening. We are in different time zones so response time is sometimes hard, but overall this is useful for me.

Reviewed July 2020

Since I started therapy Genna has been so supportive. She has helped me work through so many issues. I wasn’t sure if I would like therapy but signing up and getting her as a therapist has made me so glad I did take the step. It was terrifying at first but she has continued to make me feel comfortable

Reviewed July 2020

Genna is kind, understanding and non-judgemental. She listens to my situation, helps me implement positive coping strategies, and helps me work through anything in life that's holding me back. She also responds quickly, keeps everything confidential, and works around my schedule. I always feel comfortable opening up to Genna. I highly recommend Genna!

Reviewed July 2020

I think this format has been more helpful than any other format that I've tried. I like the ability to maintain a connection inbetween video calls. I use the messaging like a journal, it allows me to write what I'm feeling when I'm feeling it.

Reviewed July 2020

I’ve really appreciated Genna’s help and she hears my concerns and offers valid solutions.

Reviewed May 2020

Genna is fantastic! I have been struggling a bit through Covid and she has helped me to find strength and hope through these challenging times. She is amazing!!

Reviewed May 2020

I think she's a great resource, and I'm glad that she's still listening.

Reviewed May 2020

She has helped me so far. I look forward to getting further help.

Reviewed May 2020

Genna is a wonderful counselor who takes time to listen and reply to your concerns and problems. She is supportive and very easy to open up to.

Reviewed May 2020

Genna is a great counsellor. She quickly understood my problems even though I came from an entirely different culture so I was worried if my BetterHelp counsellor will be able to get me or not, let alone give me therapy. But thankfully she has been so understanding that now I’m extremely comfortable sharing anything with her. She has some wonderful insights & makes me see my problems with another point of view which makes me so calm. She’s so disciplined, organized & so caring. I’m grateful to both Genna & BetterHelp!

Reviewed April 2020

Genna is amazing, I couldn’t have picked a better counselor, she always helps and gives me the best advice, and a solution that I didn’t think of before, and she’s very understanding and respectful, and I’m grateful.

Reviewed April 2020

I like Genna and am glad I was able to get her back. Feels good to know I have someone to talk to about things that are going on. I always look forward to her responses.

Reviewed March 2020

Genna has been such a gift! I am so grateful to be working with her. She has developed incredible insight into me in such a short period of time, and provided critical support in very trying times. I appreciate her approach and kindness, the validation she gives me, thoughtfulness in her written responses, and how she makes herself easily available, especially in times of greater need.

Reviewed September 2019

Genna gets down to your core fears and addresses them in an understanding, empathetic manner. She has helped me through a very difficult time and has given very valuable, practical advice time and time again. What I like about Genna is that she participates and helps you think of different solutions.

Reviewed August 2019

Genna has been a great help to me thus far. She is very understanding, supportive, and offers great insight. I would recommend Genna to any of my friends and family!

Reviewed May 2019

Genna is very attentive and helps me to be more forgiving. I think I have stuck with BetterHelp for longer than intended because of Genna.

Reviewed April 2019

Genna came at the right time! She is amazing, caring, and honest. I have struggled with many things throughout my life but she has been the best help anyone could hope for! I don’t know what I would do without her advice. Seriously, she’s amazing.

Reviewed March 2019

Beat counselor I've ever had. Really takes the time to understand and talk to her patients. Gives an at-home feeling when talking and had great understanding and therapeutic advice.

Reviewed March 2019

She listens. When everyone else in the world stopped listening to me. She listens. She doesn't judge at all and she's understanding. Thank you for helping me and continuing to help me.

Reviewed March 2019

I cannot say enough good things about Genna Risucci. She answers me daily and always gives me feedback on what I shared. Her counsel has given me so much understanding about me and my situation. I have grown so much in such a short time and feel fortunate to have the opportunity to work with Genna.

Reviewed February 2019

Gene is honest, thorough, and insightful. I could not ask for more.

Reviewed January 2019

Genna is great

Reviewed January 2019

She made me feel very safe and heard

Reviewed December 2018

Fantastic and very understanding.

Reviewed November 2018

She is so great and she helps me with everything and also finds solutions to my problems.

Reviewed November 2018

I feel so fortunate to have found Genna. She includes a variety of counseling techniques in our discussions and is very welcoming. She responds very quickly and is always willing to lend a helping hand if I'm having a difficult time. I highly recommend her!

Reviewed November 2018

Genna is wonderful, she makes you feel like an equal and doesn't allow you to feel like you are over dramatizing your situation. She's been a wonderful help and I'm so grateful to have had someone like her to talk to.

Reviewed November 2018

Genna has been patient, considerate and understanding of my issues and takes the time to really listen, read what I'm saying, and respond in ways that nurture and calm me down. I am very grateful to have been paired with her and I wish to continue my services with her in the future.

Reviewed November 2018

I started using the BetterHelp application at a very low point for me. I was matched with Genna and she was very professional, calm, friendly and she provided me with great help and advice. I would definitely recommend her to anyone who is having trouble.

Reviewed November 2018

Genna is a great person to confide in. She writes back quick and the questions she ask always assures me that she is actually listening. I wouldn't want any other therapist. She's the one for me.

Reviewed September 2018

How was your experience with Genna?

Frequently asked questions

Does Genna Cincogrono offer telehealth visits?

Yes. Genna Cincogrono works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Genna Cincogrono speak?

Genna Cincogrono speaks English.

How many years of experience does Genna Cincogrono have?

Genna Cincogrono has 7 years of experience.

Where is Genna Cincogrono licensed to practice?

Genna Cincogrono is licensed to practice in Florida, New Jersey, Wisconsin, and New Hampshire.

Does Genna Cincogrono accept clients outside of the United States?

Yes, Genna Cincogrono accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Genna Cincogrono offer?

Genna Cincogrono offers clients Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Motivational Interviewing, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Genna Cincogrono?

Genna Cincogrono can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Genna Cincogrono?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.