Rate Shantelle Wells

Shantelle has helped me more in a month than other routes I have been before. Her real life and practical approach has been helping change happen in my day to day. She’s like a life guard able to calmly reach out to you while in the midst and gently guide you back to shore. It’s a process and she walks with you in that process.

Getting therapy from Shantelle has been one of the best things I have done for myself. She is personable, compassionate and genuinely cares about me and my success.

I’ve worked with Shantelle for almost three years now, and I don’t think we’ve ever had a session that wasn’t productive. She helps me set goals and stick to them. She’s very realistic but also very compassionate- two traits that I really appreciate in a therapist. She encourages me to explore & validate my emotions while honoring them in whatever I do moving forward. I feel more whole as a person thanks to therapy. She’s very good at what she does and she cares about what she does. I couldn’t recommend her enough.

I just finished my last session with Shantelle on the one year anniversary that I started meeting with her. I am stopping because I know I am in a far better place than I was a year ago. She helped me realize my strengths and was there as I was able to find my weaknesses. She didn’t tell me what she knew I needed to hear, she let me figure it out on my own with resources. I am so grateful to her and the way that she’s speaks in analogies but also in real life. I had been matched to a few other counselors in previous years but never started sessions. I’m glad that I got matched with her and actually began the weekly sessions. I can’t imagine what this last year would have been like without our talks. From going through a breakup and healing from past trauma to learning how to set healthy boundaries and thriving in a new relationship. She celebrated with me and she mourned with me and I couldn’t have asked for a better counselor.

Shantelle has helped me grow and heal exponentially! I’ve been working with her for 2 years and I have learned so many new tools to help me navigate life in a more healthy and satisfying manner!

Shantelle is very helpful to me in trying to achieve my therapy goals. She listens to me, provides direction, and helps me dive deeper into the issues that brought me to Better Help. She is easy to talk with, and very knowledgeable about the issues I face and how to manage them better. I’m confident that with her help, I’ll reach my goals and be in better mental health than I am right now. I also appreciate that she encourages me to reach out via text and to utilize the Journal function of the app, and responds quickly. This platform has been wonderful.

Shantelle is amazing and has given me so many tools to help me productively process life.

Shantelle is simply amazing. She is so supportive and honest. I need someone to keep me talking and moving forward and she goes beyond that. 1000/10 recommend any day of the week!

I’ve worked with Shantelle for over a year and a half now, and I am so pleased with my progress in therapy. She empowers you to achieve your goals on your own terms, and you can tell that she cares about the work she does, always going above and beyond, remembering personal details, and centering sessions on what you want to prioritize. I shopped a lot of therapists before Shantelle, but I have never regretted my decision to stay with her and “trust the process.”

Working with Shantelle over the last year has been so beneficial! She is just the right therapist I needed to help me open up and really invest in the process of becoming a better version of myself. I had a bad experience with a previous therapist that almost made me give up on therapy, but giving Shantelle a chance was a GREAT decision! Through patience and persistence, she has helped me heal and grow beyond my expectations. Even after my season with therapy has come to an end, I will always have a great appreciation for Shantelle and her dedication to helping others!

Thank you for everything

Shantelle is the best. She has helped me tremendously!

Thank you

I've been working with Shantelle for almost a year now and I really appreciate her sincerity, her unique perspective, and the way she presents solutions. She patiently gained my trust, as it took me a bit to really open up, and her counsel has helped put me on a path of healing. There's always an open conversation with gentle suggestions she feels may help me, guiding me to find the best solution for me. When I fall short, she holds me accountable, encourages me, and reminds me why I started therapy in the first place. She has told me before, "it's not in my heart to judge you." It may have taken me a bit to trust this, but now I feel my sessions with her truly are a safe space and that is a wonderful resource to have when you're struggling. Starting therapy can be scary, but I'm really glad I've stuck with Shantelle. She will give you the space you need to process the things that weigh you down.

Shantelle is the ultimate professional! She provides a variety of ways to express myself and explore different themes I’m dealing with. Highly recommended!

Shantelle is excellent at what she does! She really listens and helps talk you through your thoughts and feelings. She is very easy to talk to and I really appreciate her!

Working with Shantelle has been great. I struggled with the idea of trusting a counselor, and Shantelle made me feel comfortable from the very beginning. I have been struggling with a lot of things over a long period of time. I have spent many years not in a very good place mentally and emotionally, but I am slowly seeing hope and a better life ahead of me. I don't know if I could have started to do that without Shantelle's help. If you are waffling with the idea of therapy, I encourage you to give it a try. It will change your life!

Shantelle is a blessing. She tells me what I need to hear and not what I want to hear. I’m so grateful I found her.

Shantelle has been pivotal to helping me navigate so challenges I’ve been experiencing.

She is amazing!! She makes you think outside of your box. Every session we have dove into what I have needed, and I am grateful for her listening ear. She listens to your concerns, and unpacks it with you. Not overbearing as other past counselors have been. She breaks things down in simple terms, but so helpful. It does not come across as she knows more, it comes across as a friend/support person.

Working with Shantelle has been a vital grounding force in my life. Before I began therapy with her, I struggled to find a counselor that I trusted. She worked to build that trust. She has always been completely honest about not having all the answers and provides the space to get to those answers together.

Shantelle has been extremely helpful and insightful since our first session. I've met with other therapists before where it took me some time to get comfortable and open up. With Shantelle it has been effortless and I felt comfortable with her right away. She is very gentle with her approach but is also not afraid to tell it like it is. I've only had a few sessions with her and I've already noticed a difference in my own daily behavior and how I approach conflict. I would recommend her to anyone looking to make a positive change in their life!

Shantell has been a great listener. She really gets me. Thanks for listening and understanding me!

I am so grateful for my experience with Shantelle! She is incredibly perceptive and extremely understanding. A great therapist not only is a great listener but they ask you questions to propel your self-discovery and help empower you to be successful in your own life. I never feel judged by Shantelle. She allows me to be open and honest and I know that anything I share with her stays with her. Being vulnerable is very difficult for me and Shantelle does a phenomenal job of creating a safe space to share my life and do the work to improve it the way I need to. She never "tells" me what to do and allows me to use our time in a way that will benefit me the most from session to session. Shantelle has a heart of gold and you can tell from the very first minute that this is her calling and she is extremely passionate about this work. She will be there for you and support you through whatever has caused you to begin therapy. She is truly a gem. A+ recommendation from me.

When one starts therapy, they worry about whether or not they will click with their therapist. I have been to therapy before but never felt like it was helping or that I got much out of the sessions. That is NOT the case with Shantelle! Shantelle has been a light that has radiated through the dark cloud I carry with me. I sought out therapy due to issues related to past trauma, low self esteem, depression/anxiety and since I started seeing Shantelle I feel as though I have made progress. Shantelle is very attentive and excellent at what she does, I have never been made to feel bad for my thoughts and feelings. She helps me to understand the way in which I have been weaponizing my own past experiences against myself and not allowing myself to grow emotionally. I thought I had my problems figured out but now, thanks to Shantelle, I have realized that I have been using superficial means to cope which has left me empty inside. Now with her help, I am making the steps to grow in much more substantial and meaningful ways. I always look forward to my sessions with Shantelle, she is AMAZING at what she does and knows how to challenge your reasoning in a way that is both respectful and effective. 10/10, 5 stars, Shantelle has helped me in a way that no other therapist/counselor has been able to before.

I have only been seeing Shantelle Wells for about a little over a month now and wow has she helped me! The contrast from the first day we met to where I am now is so great. She has been helping me learn new coping skills, like thought switching which has worked very well for me. Also, she has helped me write out goals that I want to achieve and reasonable steps to take to get there. She is so sweet, kind, and supportive! She always makes sure I’m comfortable with everything like how we meet, when we meet, what we talk about, what worksheets get assigned, and all that. I seriously would 10/10 recommend her to anyone who is struggling with anxiety and/or struggling with lack of motivation. I was in a really bad place when I first met her and I am slowly but surely coming out of the rut and I feel so much better. I cannot wait to see where the rest of this journey takes me! Shantelle you’re awesome!