Dr. N has exceeded my therapy expectations. She truly cares about me as her patient and tailors therapy to my needs and I look forward to talking to her. I am so glad to have her in my corner!
Dr. Carolyn Neiswender, LICSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Carolyn is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- 5.0 stars
- Clients are very satisfied with Carolyn. View 6 reviews
- Great news, Carolyn is accepting new clients!
- She is normally fully-booked.
- Offers Telehealth visits
- Licensed in Alabama
Recent reviews
Dr. Neiswender is truly one of the best. Her insight, compassion, and professionalism are unmatched. From the very first conversation, it was clear that she brings a rare combination of deep understanding, steady guidance, and genuine care to every session. She listens without judgment, asks the right questions, and consistently provides thoughtful, meaningful perspective that helps you see things more clearly. She has an incredible ability to balance empathy with honesty—delivering tough truths when needed, but always with kindness and respect. Her support feels personal, authentic, and grounded, and she creates an environment where you feel safe, heard, and understood. Her calm presence, emotional intelligence, and ability to immediately identify the heart of an issue make her stand out in her field. She doesn’t just treat symptoms; she helps you understand the deeper layers, the patterns, and the path forward. Without question, Dr. Neiswender is one of the most compassionate, insightful, and dedicated professionals I’ve ever worked with. I’m incredibly grateful for her guidance, and I highly recommend her to anyone seeking a counselor who truly cares and genuinely makes a difference.
More about Carolyn
- 30 years' experience
- Female
- LICSW
Hello! I applaud your decision to view my page. This first step may have been difficult for you, and it signals that you want resolution of an issue. Together we will work to alleviate pain/suffering so that you can have a full, rich, meaningful life.
I work with individuals of all ages and backgrounds to repair trust, improve communication, and strengthen emotional intimacy. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
I have a clinical doctoral degree (DSW) from the University of Tennessee-Knoxville as a Master of Social Work degree from the University of Alabama and an undergraduate degree in social work, sociology (minor-Psychology) earned at Huntingdon College. I love helping people!
As a clinical social worker, I meet people during times of duress—often the worst day of their life. I have a non-judgmental attitude regarding the issues that one has when seeking my help. As we work toward healing, I can promise that I will NOT dismiss the pain you are experiencing or make light of your situation. It is imperative that I not only HEAR you but UNDERSTAND you and this requires open communication and trust (both of us).
I have more than 30 years’ experience working with individuals and families with a variety of health/mental health concerns and life/career changes. I have mentored colleagues and provided supervision for them as well.
With multiple years of experience in health care (hospitals, nursing homes, home health, hospice and academica ) I have also developed a passion for working with older adults and their families. Caregivers experience types of stress and often need concrete assistance. However, I treat adults of all ages especially those with anxiety, depression, life changes, pre-retirement concerns, etc. Additionally, I enjoy assisting college students master concerns about class assignments, issues with professors, and so forth.
My approach is client centered and I use a range of treatment options: Acceptance and Commitment Therapy, CBT, Mindfulness, Problem Solving Therapy, Motivational Interviewing, Rogerian, Gestalt and others.
The best client for me is one who is MOTIVATED to make changes and do the work necessary to make those changes. That means keeping appointments and completing assignments when given.
I look forward to working with you to accomplish your goals! The next step is committing to therapy.
Wishing you all the best life has to offer.
Sincerely,
Dr. Carolyn Neiswender, DSW, LICSW, PIP
aka "Dr N"
Specialties
Stress
Anxiety
Grief
Self esteem
Depression
Coping with life changes
Relationship issues
Family conflicts
Trauma and abuse
Sleeping disorders
Career difficulties
Coaching
Abandonment
Aging and geriatric issues
Attachment issues
Caregiver issues and stress
Chronic pain, illness, and disability
Commitment issues
Communication problems
Coping with natural or human-caused disaster
Family problems
First responder issues
Guilt and shame
Hospice and end-of-life counseling
Isolation / loneliness
Life purpose
Money and financial issues
Mood disorders
Multicultural concerns
Phobias
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Social anxiety and phobia
Workplace issues
Young adult issues
Insurance Accepted
- Cigna
- GEHA
- Optum
- UMR
- UnitedHealthcare
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Solution-Focused Therapy
- Trauma-Focused Therapy
Licenses
Dr. Carolyn Neiswender's National Provider Identifier (NPI) is 1699919738.
- LICSW · Alabama · 1110C · Renews April 2027
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Dr. Carolyn Neiswender
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Dr. N has exceeded my therapy expectations. She truly cares about me as her patient and tailors therapy to my needs and I look forward to talking to her. I am so glad to have her in my corner!
Dr. Neiswender is truly one of the best. Her insight, compassion, and professionalism are unmatched. From the very first conversation, it was clear that she brings a rare combination of deep understanding, steady guidance, and genuine care to every session. She listens without judgment, asks the right questions, and consistently provides thoughtful, meaningful perspective that helps you see things more clearly. She has an incredible ability to balance empathy with honesty—delivering tough truths when needed, but always with kindness and respect. Her support feels personal, authentic, and grounded, and she creates an environment where you feel safe, heard, and understood. Her calm presence, emotional intelligence, and ability to immediately identify the heart of an issue make her stand out in her field. She doesn’t just treat symptoms; she helps you understand the deeper layers, the patterns, and the path forward. Without question, Dr. Neiswender is one of the most compassionate, insightful, and dedicated professionals I’ve ever worked with. I’m incredibly grateful for her guidance, and I highly recommend her to anyone seeking a counselor who truly cares and genuinely makes a difference.
Dr. N is absolutely phenomenal. I feel she provides me with incredibly applicable insight and I feel she has a genuine interest in my life as we talk. She is detail focused and she offers valuable resources that aide in the therapy process. I'd absolutely suggest anyone looking to make improvements in their therapy goals book an appointment with her.
We work very well together & I feel supported & encouraged. We’re both putting a lot of work into my therapy.
My therapist is so understanding and helpful from the very first visit I felt so connected with her and encouraged that I know I am on my way to a better life!
I am a huge therapy ding-dong-ditcher, so I usually get nowhere. Except with Dr. Neiswender. With Dr. Neiswender I was able to get so many resources and made it to the most sessions within a timeframe. Regardless of my inability to stay with therapy for long periods of time, I feel enormously touched by her unwavering empathy, wise heart and unlimited kindness. Thank you Dr. Neiswender. This world is a better place with you in it.
Frequently asked questions
Does Dr. Carolyn Neiswender offer telehealth visits?
Yes. Dr. Carolyn Neiswender works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Dr. Carolyn Neiswender speak?
Dr. Carolyn Neiswender speaks English.
How many years of experience does Dr. Carolyn Neiswender have?
Dr. Carolyn Neiswender has 30 years of experience.
Where is Dr. Carolyn Neiswender licensed to practice?
Dr. Carolyn Neiswender is licensed to practice in Alabama.
Does Dr. Carolyn Neiswender accept FSA/HSA?
Yes, Dr. Carolyn Neiswender accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Dr. Carolyn Neiswender accept insurance?
Yes, Dr. Carolyn Neiswender accepts Cigna, GEHA, Optum, UMR, and UnitedHealthcare.
Does Dr. Carolyn Neiswender accept clients outside of the United States?
No, Dr. Carolyn Neiswender does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Dr. Carolyn Neiswender offer?
Dr. Carolyn Neiswender offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.
How can I communicate with Dr. Carolyn Neiswender?
Dr. Carolyn Neiswender can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Dr. Carolyn Neiswender?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.
FSA/HSA
eligible