Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Jacquelyn "Jackie" Taylor-Mays, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jacquelyn is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Jacquelyn. View 23 reviews
Speaks English
Offers Telehealth visits
Licensed in Tennessee

Recent reviews

She is amazing and helps me understand my self and just a really lovely person! I would definitely recommend her!

Reviewed November 2024

Miss Jackie is a great therapist. She is very knowledgeable and wise. Also, she has good exercises which helps me continue to make progress, between our the sessions.

Reviewed November 2024

More about Jacquelyn

  • 20 years' experience
  • Female
  • LCSW

I am licensed in Tennessee with 20 years of professional work experience. I have experience in helping clients with stress and anxiety, coping with addictions, relationship issues, & motivation, self esteem, and confidence. I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.

Specialties

Stress Anxiety Addictions Self esteem Career difficulties Depression LGBT Relationship issues Family conflicts Trauma and abuse Grief Intimacy-related issues Sleeping disorders Parenting issues Anger management Bipolar disorder Coping with life changes Coaching Compassion fatigue Abandonment Aging and geriatric issues Blended family issues Body image Caregiver issues and stress Chronic pain, illness, and disability Co-morbidity Codependency Communication problems Control issues Divorce and separation Drug and alcohol addiction Eating and food-related issues Family problems Fatherhood issues First responder issues Forgiveness Gender dysphoria Guilt and shame HIV / AIDS Hoarding Hospice and end-of-life counseling Infidelity Isolation / loneliness Life purpose Men's issues Midlife crisis Money and financial issues Mood disorders Multicultural concerns Postpartum depression Prejudice and discrimination Process addiction (porn, exercise, gambling) Self-love Social anxiety and phobia Visually impaired Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Mindfulness Therapy
  • Motivational Interviewing
  • Solution-Focused Therapy

Licenses

Jacquelyn "Jackie" Taylor-Mays's National Provider Identifier (NPI) is 1881605699.

  • LCSW · Tennessee · 4976 · Expires February 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Jacquelyn "Jackie" Taylor-Mays

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

23 reviews

5
4
3
2
1

Clients mention: Great Amazing Recommend Helpful Helped Safe Great listener Grateful Knowledgeable Understanding

She is amazing and helps me understand my self and just a really lovely person! I would definitely recommend her!

Reviewed November 2024

Miss Jackie is a great therapist. She is very knowledgeable and wise. Also, she has good exercises which helps me continue to make progress, between our the sessions.

Reviewed November 2024

She is very good , I would recommend her to more people, Better help has provided was able to link me with her along with finding the right therapist for my needs

Reviewed November 2024

Jackie is kind, respectful, knowledgeable, and helpful. She always provides helpful feedback and new insights to whatever I’m going through, and she helps me process my thoughts and feelings in ways I’ve never done before. She is a great listener and an even better advisor. I am very thankful to have been matched with Jackie, and I look forward to continuing to work with her.

Reviewed August 2024

Highly recommended. Much gratitude

Reviewed August 2024

I can't express enough how grateful I am for the guidance and support I've received from Jackie, She has an incredible ability to listen deeply and offer insights that truly resonate. Her compassionate, non-judgmental approach creates a safe space where I feel understood and empowered to work through my challenges. Every session leaves me with valuable tools and a renewed sense of hope. If you’re looking for a therapist who genuinely cares and helps you grow, I highly recommend Jackie.

Reviewed August 2024

She’s a bright light!

Reviewed August 2024

Jackie has been a wonderful therapist. She has always been available when needed and gives great sound advice.

Reviewed July 2024

very understanding and she observes her patients very well.

Reviewed June 2024

Very comforting and understanding, but also goal oriented.

Reviewed March 2024

Ms. Jackie makes me feel like I am talking to a trusted family member. She makes sure you’re comfortable and you know that your sessions with her is your safe space.

Reviewed February 2024

I cannot begin to describe what Jackie has done for me. I have as on a very rough journey in my life and needed to seek out therapy before my situation got any worse. She helped in ways that I didn’t even think was possible, and I finally have the tools I need to be my absolutely best self because of her. I couldn’t have found someone better. I will forever be grateful to Jackie!

Reviewed February 2024

Mrs Jackie has been an amazing help to me. She has helped pull me out of some dark places and gave me tools that I can use to keep myself level.

Reviewed January 2024

Jackie is amazing. She's never made me feel judged and always talks me through things. Don't know how I would have made it these last few months without her!

Reviewed December 2023

very lovely lady and love to talk to her

Reviewed November 2023

I have had a great experience with Jackie. I always feel heard and understood. Highly Recommend.

Reviewed November 2023

Jackie is fantastic. She listens to what I'm saying and what I'm not saying. She's very clear in her advice and activities. I'm glad I was matched to her.

Reviewed November 2023

Jackie has really helped me clear my head and see the sources of my anxiety through a new lens. I cannot put into words how much better I feel! She is a great listener, and she compassionately asks pointed questions that challenge my thinking… which is exactly what I need. She gives great homework that challenges me to dive deeper into my soul. I always look forward to our sessions!

Reviewed November 2023

Dr. Jackie (as I call her) is such a great listener! She is attentive and intentional and asks reflective questions that I end up thinking about much after one of our sessions is over. She feels like a safe and skilled place to explore my thoughts. She has been so helpful and her responses are educated and filled with empathy but when in sessions it feels like I am just venting to a friend who gives great advice and just happens to be a trained therapist! Working with her has been amazing!

Reviewed November 2023

Therapy with Ms. Jackie has been great so far! She’s very receptive and interactive, with lots of suggestions and feedback. She helps me set goals to work on between sessions that are both useful and possible. 10/10, she’s been an enormous help to me since our first appointment.

Reviewed November 2023

Ms. Jackie has been amazing.i would absolutely recommend her. She is kind and caring, and I feel she is helping me get through this tough time.

Reviewed November 2023

Throughly enjoying my time with her

Reviewed September 2023

Jackie very quickly honed in on my issues and offered helpful suggestions for me to look into. She's experienced, intelligent, and balances talking/listening well. Her input was valuable.

Reviewed August 2023

How was your experience with Jacquelyn?

Frequently asked questions

Does Jacquelyn "Jackie" Taylor-Mays offer telehealth visits?

Yes. Jacquelyn "Jackie" Taylor-Mays works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jacquelyn "Jackie" Taylor-Mays speak?

Jacquelyn "Jackie" Taylor-Mays speaks English.

How many years of experience does Jacquelyn "Jackie" Taylor-Mays have?

Jacquelyn "Jackie" Taylor-Mays has 20 years of experience.

Where is Jacquelyn "Jackie" Taylor-Mays licensed to practice?

Jacquelyn "Jackie" Taylor-Mays is licensed to practice in Tennessee.

Does Jacquelyn "Jackie" Taylor-Mays accept clients outside of the United States?

No, Jacquelyn "Jackie" Taylor-Mays does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jacquelyn "Jackie" Taylor-Mays offer?

Jacquelyn "Jackie" Taylor-Mays offers clients Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Motivational Interviewing, and Solution-Focused Therapy.

How can I communicate with Jacquelyn "Jackie" Taylor-Mays?

Jacquelyn "Jackie" Taylor-Mays can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jacquelyn "Jackie" Taylor-Mays?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.