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Colleen McDonald, AASW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Colleen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Speaks English
Offers Telehealth visits
Licensed in Australia

More about Colleen

  • 10 years' experience
  • Female
  • AASW

Colleen (she/her) is a university-qualified, accredited social worker and experienced trauma therapist with over 10 years in the mental health sector. She works with individuals, couples, and families, bringing empathy and insight to every therapeutic relationship. Colleen holds a Post Graduate qualification in Family and Relationship Therapy and is currently pursuing mental health accreditation. She also provides clinical supervision, mentoring, and tutoring, backed by certifications in Fundamentals of Clinical Supervision, Clinical Supervision in Practice, and Advanced Supervision Skills. Her work is grounded in authenticity, connection, and a deep respect for the human experience.

Specialties

Stress Anxiety Relationship issues Family conflicts Trauma and abuse Eating disorders Abandonment Aging and geriatric issues Attachment issues Blended family issues Chronic pain, illness, and disability Codependency Communication problems Control issues Dependent personality Dissociation Divorce and separation Eating and food-related issues Emptiness Family of origin issues Family problems Gender dysphoria Guilt and shame Infidelity Isolation / loneliness Jealousy Life purpose Midlife crisis Mood disorders Obsessions, compulsions, and OCD Personality disorders Postpartum depression Post-traumatic stress Self-harm Self-love Sexual assault and abuse Social anxiety and phobia Women's issues Workplace issues Young adult issues

Licenses

  • AASW · Australia · 458508 · Renews June 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

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Frequently asked questions

Does Colleen McDonald offer telehealth visits?

Yes. Colleen McDonald works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Colleen McDonald speak?

Colleen McDonald speaks English.

How many years of experience does Colleen McDonald have?

Colleen McDonald has 10 years of experience.

Where is Colleen McDonald licensed to practice?

Colleen McDonald is licensed to practice in Australia.

Does Colleen McDonald accept clients outside of Australia?

No, Colleen McDonald does not accept clients outside of Australia.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Colleen McDonald?

Colleen McDonald can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Colleen McDonald?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video
Chat now

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.