Susan James, LICSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- Have FSA/HSA funds? Use them here.
- Offers Telehealth visits
- Licensed in Washington
More about Susan
- 25 years' experience
- Female
- LICSW
As a licensed therapist in Washington with over two decades of clinical experience, I specialize in supporting individuals navigating complex emotional landscapes. My practice focuses on helping clients address depression, anxiety, family dynamics, trauma recovery, and grief counseling. I have a deep understanding of challenges related to isolation, social anxiety, life transitions, and panic disorders.
My therapeutic approach is compassionate and personalized, designed to help individuals rediscover their inner strength and sense of purpose. I create a supportive environment where clients can explore their experiences, develop coping strategies, and work towards meaningful personal growth. Through evidence-based techniques, I aim to empower individuals to overcome emotional barriers and build more fulfilling lives.
I am committed to walking alongside my clients with empathy, respect, and professional expertise, honoring each person's unique journey and potential for healing and transformation.
Specialties
Licenses
Susan James's National Provider Identifier (NPI) is 1336669621.
- LICSW · Washington · LW00006023 · Renews December 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Susan James
Frequently asked questions
Does Susan James offer telehealth visits?
Yes. Susan James works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Susan James speak?
Susan James speaks English.
How many years of experience does Susan James have?
Susan James has 25 years of experience.
Where is Susan James licensed to practice?
Susan James is licensed to practice in Washington.
Does Susan James accept FSA/HSA?
Yes, Susan James accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Susan James accept clients outside of the United States?
No, Susan James does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Susan James?
Susan James can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Susan James?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.