Crystal Waites, LPC
Experienced mental health professional
Provides online counseling through Octave
At a glance
Crystal is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, Octave.
- FSA/HSA accepted
- Great news, Crystal is accepting new clients!
- She is normally fully-booked.
- Offers Telehealth visits
- Licensed in North Carolina
More about Crystal
- 19 years' experience
- Female
- LPC
Welcome, I’m glad you’re here. Beginning therapy can feel overwhelming, but you don’t have to navigate it alone. This is a safe, compassionate space to explore what’s weighing on you—anxiety, people-pleasing, self-doubt, trauma, or parenting challenges. Together, we’ll uncover what’s beneath the surface, build coping tools, strengthen boundaries, and create meaningful change at a pace that feels right. You’ll be met with warmth, respect, and support as you rediscover your strengths and move toward an empowered version of yourself.
Specialties
Insurance Accepted
- Centivo
- Cigna
Treatment Approaches
- Cognitive Behavioral Therapy for Insomnia (CBT-i)
- Emotionally Focused Therapy (EFT)
- Mindfulness-based Cognitive Therapy (MBCT)
- Motivational Interviewing
- Solution-focused
- Strengths-based
Licenses
Crystal Waites's National Provider Identifier (NPI) is 1669522116.
- LPC · North Carolina · 6638 · Renews June 2027
About online therapy
- Affordable.
- Get high-quality therapy without the high price. Clients pay an average of $28 per session with in-network insurance.
- Convenient.
- Schedule sessions that fit your life, not the other way around.
- Available now.
- No long waitlists. Get matched with a licensed therapist and start therapy as soon as your benefits are confirmed.
Octave makes evidence-based therapy easier to access and easier to afford. Whether you're seeking support for anxiety, depression, stress, relationships, or life transitions, Octave connects you to thoroughly vetted therapists that can meet on your schedule, take insurance, and care about helping you find clarity.
It works: 74% of Octave clients see meaningful improvement with their depression and anxiety symptoms in three months, and outcomes consistently exceed national averages.
Reviews for Crystal Waites
Frequently asked questions
Does Crystal Waites offer telehealth visits?
Yes. Crystal Waites works with clients by video conferencing.
What language(s) does Crystal Waites speak?
Crystal Waites speaks English.
How many years of experience does Crystal Waites have?
Crystal Waites has 19 years of experience.
Where is Crystal Waites licensed to practice?
Crystal Waites is licensed to practice in North Carolina.
Does Crystal Waites accept FSA/HSA?
Yes, Crystal Waites accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Crystal Waites accept insurance?
Yes, Crystal Waites accepts Centivo and Cigna.
Does Crystal Waites accept clients outside of the United States?
No, Crystal Waites does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of [a major teletherapy service] experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Crystal Waites offer?
Crystal Waites offers clients Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, Motivational Interviewing, and Solution-Focused Therapy.
How do I get started with Crystal Waites?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to Octave's website to start your therapy journey.