Rachel Bastien-Chilson, LCSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Rachel is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- Great news, Rachel is accepting new clients!
- She is normally fully-booked.
- Offers Telehealth visits
- Licensed in New York
More about Rachel
- 11 years' experience
- Female
- LCSW
In our work together, we’ll take time to understand the challenges you’re facing—whether it’s anxiety that keeps you on edge, depression that feels heavy and persistent, or the lingering impact of trauma. Rather than rushing to “fix” things, we’ll move at a pace that feels safe, focusing on gently shifting patterns and beliefs that may have once helped you cope but no longer serve the life you’re trying to build. You can expect a supportive space where compassion and honesty go hand in hand, and where you’re encouraged to show up exactly as you are. I bring curiosity, insight, and a touch of humor into our sessions, helping create a human, relatable environment that makes room for vulnerability, self-discovery, and meaningful, lasting change.
I am a Licensed Clinical Social Worker with over a decade of experience in mental healthcare and crisis work, helping people work through some of their toughest times. My approach is collaborative and strengths-based, grounded in the belief that you already carry the inner resources needed for healing. Together, we’ll explore what’s happening in your present—your thoughts, emotions, relationships, and patterns—while also gently weaving in parts of your past when it feels helpful and relevant. I aim to honor the fullness of your story: its depth, its complexity, and the resilience that runs through it. Therapy with me is active and engaging; sometimes reflective and inward-looking, other times practical and goal-oriented. The process is dynamic, evolving as your needs, insights, and confidence grow.
Throughout our work, my intention is to create a safe, nonjudgmental space where you can feel grounded and connected. I value authenticity and will show up as a real person in the room with you—steady, warm, and committed to your growth. Together, we’ll build a relationship that supports you in making meaningful shifts, cultivating self-understanding, and creating a life that feels more aligned with who you truly are.
Specialties
Insurance Accepted
- Cigna
- GEHA
- Optum
- Oscar Health
- UMR
- UnitedHealthcare
Licenses
Rachel Bastien-Chilson's National Provider Identifier (NPI) is 1851936413.
- LCSW · New York · 092066 · Renews January 2027
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Rachel Bastien-Chilson
Frequently asked questions
Does Rachel Bastien-Chilson offer telehealth visits?
Yes. Rachel Bastien-Chilson works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Rachel Bastien-Chilson speak?
Rachel Bastien-Chilson speaks English.
How many years of experience does Rachel Bastien-Chilson have?
Rachel Bastien-Chilson has 11 years of experience.
Where is Rachel Bastien-Chilson licensed to practice?
Rachel Bastien-Chilson is licensed to practice in New York.
Does Rachel Bastien-Chilson accept FSA/HSA?
Yes, Rachel Bastien-Chilson accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Rachel Bastien-Chilson accept insurance?
Yes, Rachel Bastien-Chilson accepts Cigna, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.
Does Rachel Bastien-Chilson accept clients outside of the United States?
No, Rachel Bastien-Chilson does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Rachel Bastien-Chilson?
Rachel Bastien-Chilson can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Rachel Bastien-Chilson?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.