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Ketchaina Milcent, LMHC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Ketchaina is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Great news, Ketchaina is accepting new clients!
She is normally fully-booked.
Offers Telehealth visits
Licensed in New York

More about Ketchaina

  • 5 years' experience
  • Female
  • LMHC

As a licensed therapist serving New York, I’m here to support you as you navigate life’s more complex emotional experiences. I understand that no single approach works for everyone, which is why I tailor my work to meet you where you are—with care, curiosity, and respect.

I work with individuals facing challenges such as depression, trauma, relationship struggles, ADHD/ADD, autism, and LGBTQ+ experiences. Together, we can explore areas like social anxiety, body image, and personal growth in a way that feels safe, affirming, and grounded in your needs.

In our work, I strive to create a warm, inclusive space where you can build self-compassion, better understand your patterns, and begin healing from past experiences. I also believe that growth sometimes involves gently stretching beyond what feels comfortable—so I’ll thoughtfully encourage you, at a pace that feels right for you, to move toward the changes you want to see in your life.

I’m especially passionate about supporting women, LGBTQ+ individuals, and those moving through life transitions—whether that’s pregnancy, shifts in relationships, or exploring your identity.

Using evidence-based practices, I’ll work alongside you to build resilience, process difficult emotions, and develop tools that support meaningful, lasting change. Above all, I see therapy as a collaborative journey—one rooted in trust, understanding, and honoring both where you are and where you’d like to go.

Specialties

Stress Anxiety Relationship issues Trauma and abuse Parenting issues Self-esteem Addictions LGBT Issues Family conflicts Grief Intimacy-related issues Sleeping disorders Career difficulties Depression Coping with life changes Coaching Compassion fatigue ADHD Abandonment Body image Communication problems Divorce and separation Forgiveness Guilt and shame Impulsivity Isolation / loneliness Mood disorders Panic disorder and panic attacks Post-traumatic stress Pregnancy and childbirth Self-love Sexuality Social anxiety and phobia Women's issues

Insurance Accepted

  • Cigna
  • GEHA
  • Optum
  • Oscar Health
  • UMR
  • UnitedHealthcare

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Attachment-Based Therapy
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Emotionally-Focused Therapy (EFT)
  • Mindfulness Therapy
  • Motivational Interviewing

Licenses

Ketchaina Milcent's National Provider Identifier (NPI) is 1851179527.

  • LMHC · New York · 016827 · Renews September 2028

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

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Frequently asked questions

Does Ketchaina Milcent offer telehealth visits?

Yes. Ketchaina Milcent works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Ketchaina Milcent speak?

Ketchaina Milcent speaks English.

How many years of experience does Ketchaina Milcent have?

Ketchaina Milcent has 5 years of experience.

Where is Ketchaina Milcent licensed to practice?

Ketchaina Milcent is licensed to practice in New York.

Does Ketchaina Milcent accept FSA/HSA?

Yes, Ketchaina Milcent accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Ketchaina Milcent accept insurance?

Yes, Ketchaina Milcent accepts Cigna, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.

Does Ketchaina Milcent accept clients outside of the United States?

No, Ketchaina Milcent does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Ketchaina Milcent offer?

Ketchaina Milcent offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, and Motivational Interviewing.

How can I communicate with Ketchaina Milcent?

Ketchaina Milcent can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Ketchaina Milcent?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible