Carol Mbaya, AHPRA
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Carol is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- Great news, Carol is accepting new clients!
- She is normally fully-booked.
- Speaks English, Ndebele, North, and Shona
- Offers Telehealth visits
- Licensed in Australia
More about Carol
- 7 years' experience
- Female
- AHPRA
I am a General Registered Psychologist who works with individuals experiencing anxiety, stress, depression, trauma, emotional regulation difficulties, substance use concerns, and challenges related to family conflict, relationships, and life transitions. I have experience supporting individuals with complex mental health needs and those navigating high-pressure or high-risk environments.
My work is grounded in evidence-based practice, including CBT, DBT, Schema Therapy, trauma-informed approaches, and structured treatment planning. Therapy is collaborative and tailored to your goals, values, and strengths.
I aim to provide a safe, respectful, and non-judgmental space where you can explore challenges openly and at your own pace. Taking steps toward change can feel overwhelming, but support can make that journey more manageable and empowering. I am here to help you work toward improved wellbeing and a more fulfilling life.
Specialties
Licenses
- AHPRA · Australia · PSY0002491259 · Renews November 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Carol Mbaya
Frequently asked questions
Does Carol Mbaya offer telehealth visits?
Yes. Carol Mbaya works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Carol Mbaya speak?
Carol Mbaya speaks English, Ndebele, North, and Shona.
How many years of experience does Carol Mbaya have?
Carol Mbaya has 7 years of experience.
Where is Carol Mbaya licensed to practice?
Carol Mbaya is licensed to practice in Australia.
Does Carol Mbaya accept clients outside of Australia?
No, Carol Mbaya does not accept clients outside of Australia.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Carol Mbaya?
Carol Mbaya can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Carol Mbaya?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.